Medterra: Brand Overview
Medterra began operations in 2017 in Irvine, California, and quickly gained a reputation for its precise approach to hemp extraction and product transparency. The company positions itself as a science-driven CBD supplier rather than a wellness brand. Its catalogue spans full-spectrum, broad-spectrum, and isolate CBD formulations. These are designed to address consumer preferences for either trace THC levels or complete THC-free products, while avoiding medical language.
From an Australian perspective, Medterra represents a brand that is globally recognised but not locally operational. Its website confirms shipping within the United States only, leaving Australian consumers unable to order directly. Any Medterra products available in Australia generally arrive via grey importers, who source them from U.S. retailers. That means the brand’s control over local pricing, authenticity checks, or after-sales support remains minimal.
Medterra’s transparency has helped it maintain credibility among CBD consumers overseas. Each product batch features a downloadable Certificate of Analysis (COA), verified by Green Scientific Labs, which holds ISO 17025 accreditation. The COAs include potency and purity results for cannabinoids, terpenes, and potential contaminants. Few competitors publish data at this level for every batch.
Company Background
The brand was founded by entrepreneurs with links to U.S. hemp programs and launched nationally after passage of the 2018 U.S. Farm Bill. Its early focus on THC-free isolate oils helped build trust among cautious consumers. Over time, the company expanded to broad-spectrum (THC-free but multi-cannabinoid) and full-spectrum (CBD with small measured THC) products.
Positioning & Transparency
The brand’s communications prioritise transparency. Medterra’s traceability tools allow users to retrieve batch testing data. The presence of ISO 17025 accreditation adds measurable legitimacy to its lab testing claims. Despite this, the absence of any declared Australian office or distribution partner means local regulatory compliance remains unclear. The company’s strong U.S. reputation contrasts with its lack of formal Australian visibility.
Medterra: Key Facts
- Founding year: 2017
- HQ country: United States (Irvine, California)
- AU presence: Not disclosed by brand; U.S.-only shipping listed
- Positioning: Multi-spectrum CBD brand with compliance and testing focus
- THC stance: Offers THC-free and CBD + THC formats
- CBD Oils: Available
- CBD Gummies: Available
- CBD Capsules: Available
- CBD Topicals: Available
- CBD Vapes: Not disclosed by brand
- CBD Pet products: Available
- Full-spectrum CBD: Available
- Broad-spectrum CBD: Available
- Isolate CBD: Available
- Extraction: CO₂ method
- Hemp origin: Licensed U.S. farms
- Carrier/base: Organic MCT oil
- Certifications: U.S. Hemp Authority
- COA access: Public
- ISO 17025 lab: Yes (Green Scientific Labs)
- Batch testing frequency: Batch-level
- Subscriptions: 25% discount, 30–60 day renewal
- Shipping origin: United States
- Returns window: 30 days
- Reputation themes: Transparent testing, clean packaging, limited global reach
Medterra: Product Range & Who It Suits
Medterra’s core range covers tinctures, gummies, softgel capsules, topicals, and pet products, each catering to different user preferences. Oils remain the most versatile format, offered in 30 mL bottles containing 500 mg, 1 000 mg, or 1 500 mg of CBD. The isolate version is THC-free, while the broad-spectrum and full-spectrum versions offer more diverse cannabinoid profiles.
Australian customers, although unable to order directly, often discuss Medterra oils as examples of clean flavour and predictable portions. Those sensitive to THC may gravitate towards the isolate and broad-spectrum formats, which state THC-free on the packaging. Consumers open to trace THC levels might prefer the full-spectrum line for its broader cannabinoid composition.
Gummies represent another major product group. Each piece contains roughly 25 mg of CBD, packaged in tubs of 30, offering both convenience and discretion. Capsules, available in 25 mg and 50 mg options, suit people who prefer pre-measured servings and consistent daily use without flavour considerations. Topicals include creams and roll-ons that use menthol and MCT bases for non-ingestible application.
Formats in Australia
Direct purchase options for Australia remain unavailable. Some third-party online platforms claim to stock Medterra, but such imports sit outside official brand warranty. Australian buyers should verify product batch numbers against COAs to confirm authenticity.
Forms & Types Audit
- CBD Oils: Available – 500 mg isolate, 1 000 mg broad-spectrum, 1 500 mg full-spectrum tinctures
- CBD Gummies: Available – 25 mg CBD each, mixed fruit and citrus flavours
- CBD Capsules: Available – 25 mg and 50 mg softgels using MCT base
- CBD Topicals: Available – creams and roll-ons with 500 mg CBD per 50 mL
- CBD Vapes: Not disclosed by brand
- CBD Pet products: Available – 300 mg isolate tinctures, pet chews
- Full-spectrum CBD: Available – “CBD + THC” oils, small THC levels per serving
- Broad-spectrum CBD: Available – “Ultra Broad Spectrum” oils, THC-free
- Isolate CBD: Available – pure CBD oils and pet lines
Medterra: Quality, Sourcing & Extraction
Medterra maintains a vertically integrated supply chain anchored in U.S. hemp farming standards. The company sources its raw material from licensed farms and complies with USDA-aligned hemp regulations that govern crop testing. These guardrails help ensure cannabinoid content remains within legal thresholds.
Its U.S. Hemp Authority certification underscores adherence to traceability, farming practice, and processing standards. This external credential is a strong indicator of compliance, though it is oriented to U.S. frameworks rather than Australian Therapeutic Goods Administration requirements.
Extraction uses supercritical CO₂, recognised for preserving cannabinoid integrity while avoiding solvent residues. The resulting extract is refined through molecular distillation to achieve specific cannabinoid ratios for isolate, broad-spectrum, or full-spectrum outputs. MCT oil derived from coconuts forms the main carrier in tinctures and capsules.
While many products appear vegan-friendly, Medterra does not issue an overarching vegan certification or allergen-free guarantee at brand level. Packaging sustainability metrics are Not disclosed by brand. Specific farm partnerships or named regions are also Not disclosed by brand.
Hemp Origin & Standards
All hemp used by Medterra is grown within the U.S., and the brand claims traceability from seed to shelf. While this ensures alignment with U.S. hemp laws, it does not automatically translate into Australian regulatory acceptance. Batch-level documentation supports traceability but stops short of naming specific farms.
Extraction & Refinement
CO₂ extraction allows Medterra to isolate cannabinoids without chemical solvents, supporting consistent purity. For broad-spectrum oils, THC is removed through proprietary filtration before minor cannabinoids and terpenes are standardised. Isolate production follows multiple crystallisation steps until the product tests at over 99% CBD purity.
Medterra: Lab Testing, COAs & Safety
Transparency defines Medterra’s testing regime. Each product label carries a code linking to the COA portal, where users can verify cannabinoid content and contaminant screening. Batch-specific reports increase accountability and provide a clear view of product consistency.
Testing is handled by Green Scientific Labs, an independent facility holding ISO 17025:2017 accreditation. Reports outline the cannabinoid profile, including CBD, minor cannabinoids, and THC, as well as results for heavy metals, pesticide residues, and microbial tests. Terpene data appears on selected full-spectrum batches.
COA Access
COAs are accessible directly through Medterra’s resources without registration. Each batch or SKU has an individual downloadable file with dates and signatures from lab personnel, including accreditation references. Batch-level testing means every production run has a unique report, improving traceability.
Testing Scope & Frequency
- Cannabinoid content and potency
- Terpene composition on selected lines
- Heavy metals
- Pesticide residues
- Microbial screening
- Residual solvents
Medterra aligns each new batch with a COA update cycle. An exact internal testing frequency is Not disclosed by brand. Safety messaging focuses on manufacturing quality and farm compliance without therapeutic language.
Medterra: Pricing & Value
Prices appear exclusively in U.S. dollars. Medterra’s tincture range starts at about ~US$39.99 (A$62) for a 500 mg isolate oil and rises to around ~US$89.99 (A$139) for a 1 500 mg full-spectrum bottle. The per-milligram cost averages between A$0.09 and A$0.12, placing Medterra mid-range against comparable U.S. peers.
The gummies retail around ~US$49.99 (A$78) for a 30-count tub, roughly A$2.60 per piece. Capsules follow a similar curve, while topical creams and roll-ons sit near ~US$49.99 (A$78) per unit. Pet oils are priced similarly to isolate tinctures. For Australian customers, shipping and import processes typically increase total costs.
| Product | Size | Strength | Price (A$) | Approx. Price (US$) |
|---|---|---|---|---|
| CBD Isolate Oil | 30 mL | 500 mg | A$62 | ~US$39.99 |
| Broad-Spectrum Oil | 30 mL | 1 000 mg | A$93 | ~US$59.99 |
| Full-Spectrum Oil | 30 mL | 1 500 mg | A$139 | ~US$89.99 |
| CBD Gummies | 30-count | 25 mg each | A$78 | ~US$49.99 |
| CBD Capsules | 30-count | 50 mg each | A$93 | ~US$59.99 |
| CBD Topical Cream | 50 mL | 500 mg | A$78 | ~US$49.99 |
| CBD Cooling Roll-On | 60 mL | 500 mg | A$78 | ~US$49.99 |
| Pet CBD Oil | 30 mL | 300 mg | A$62 | ~US$39.99 |
Prices in AUD; USD approximations based on exchange rates as of October 2025.
Value Considerations
Medterra’s pricing correlates with its testing transparency and certification costs. Consumers pay a premium for ISO 17025 lab data and U.S. Hemp Authority compliance. Subscription discounts and bundle savings partly offset headline prices, while the 25% subscription rate keeps per-unit pricing competitive for regular buyers. For Australian purchasers, import mark-ups and customs add meaningful overhead.
Subscriptions & Bundles
Medterra’s subscription model allows repeat buyers to schedule deliveries every 30 or 60 days, saving 25% off the base price. Customers manage this via an online portal that offers pause or cancellation without penalty. The system suits consistent U.S.-based users rather than international buyers.
Bundles combine related items, such as an oil with gummies or a pet tincture with chews. Discounts typically land around 10–15% versus single-item pricing. The availability of bundles changes periodically and is limited to domestic shipping. AU-specific subscription or bundle options are Not disclosed by brand.
Subscription Terms
Discount: 25%. Cadence: 30 or 60 days. Cancellation: self-serve, no penalty. Who benefits: domestic repeat purchasers seeking predictable refills. AU participation remains Not disclosed by brand.
Payments & Checkout in Australia
Medterra’s payment processing is structured for U.S. e-commerce. The site accepts major cards—Visa, Mastercard, Discover, and American Express—alongside PayPal and Shop Pay digital wallets. Payment gateways support both one-time purchases and subscription renewals. No data confirms availability of bank transfers or cryptocurrency.
Accepted Methods
- Cards: Visa, Mastercard, American Express, Discover
- Digital wallets: PayPal, Shop Pay
- Bank transfers: Not disclosed by brand
- Crypto: Not disclosed by brand
Notable Exclusions
The checkout system rejects non-U.S. addresses, preventing Australian payments from processing. No Australian currency display or regional checkout page exists. Customers outside the U.S. must rely on intermediaries with limited consumer protection.
Shipping, Delivery & Returns in Australia
All Medterra orders dispatch from U.S. facilities, typically within one to two business days. Standard delivery within the U.S. takes five to seven days via common carriers. The brand offers free domestic shipping on orders above ~US$75 (A$116) and flat-rate fees below that threshold. For Australian consumers, shipping terms are Not disclosed by brand, and the site states U.S.-only shipping.
The returns policy allows a 30-day window from the purchase date for unused or defective products. Refunds apply to the original payment method after inspection. International returns are not accepted, which limits consumer recourse for cross-border orders.
Shipping Timeframes
- U.S.: 5–7 business days
- Australia: Not disclosed by brand
Returns Policy
- Window: 30 days from purchase
- Conditions: must be unopened or defective
- Refunds: issued to original payment method
- International returns: not accepted
Medterra: Reputation & Customer Feedback
Medterra enjoys solid brand perception across review platforms, with many buyers citing consistency and transparency. Customers often highlight predictable flavour profiles and straightforward lab documentation. International buyers, however, face difficulties accessing the range and managing returns.
Positive
- Predictable flavour and texture across oils and gummies
- Simple packaging and professional presentation
- Public COAs with verified lab credentials
- Wide product range covering multiple spectrums
Neutral/Mixed
- Prices slightly above budget competitors in the U.S.
- Limited flavour variety in oils and capsules
- Subscription modifications sometimes difficult to complete online
- U.S.-centric customer service hours inconvenient for overseas users
Negative
- No Australian shipping or regional support
- Occasional confusion regarding THC content labelling between lines
- Delayed refunds reported for subscription cancellations
- Perceived high import costs for international customers
Pros & Cons
- U.S. Hemp Authority certified hemp and consistent CO₂ extraction
- Transparent, batch-level COAs from ISO 17025–accredited labs
- Offers full-, broad-, and isolate CBD formats
- MCT base for clean flavour and reliable formulation
- Structured U.S. subscription savings for repeat users
- No official Australian distribution or local pricing
- Checkout restricted to U.S. customers only
- Vegan and allergen data Not disclosed by brand
- Higher per-milligram price for imported purchases
- Limited product variety outside core range
FAQ
Is Medterra available for purchase in Australia?
Medterra currently ships within the United States only. Australian distribution is Not disclosed by brand.
Where does Medterra source its hemp?
All hemp is cultivated on licensed U.S. farms aligned with federal guidelines.
What certifications does Medterra hold?
The company is certified by the U.S. Hemp Authority, confirming adherence to national hemp standards.
Are Medterra products THC-free?
Some lines, including isolate and broad-spectrum, are THC-free, while full-spectrum oils contain small measured THC amounts.
What extraction method is used?
Medterra employs CO₂ extraction followed by molecular distillation to refine cannabinoid profiles.
Are COAs publicly available?
Yes. Each product batch has a COA verified by an ISO 17025–accredited lab.
Does Medterra accept PayPal or credit cards?
Yes. The U.S. website supports major credit cards and PayPal for domestic orders.
Can Australians subscribe for recurring orders?
Subscriptions are available to U.S. customers only; AU participation is Not disclosed by brand.
What is the return policy?
A 30-day return period applies to unused or defective products purchased in the U.S.
Are Medterra products vegan or allergen-free?
Some items may be vegan, but a brand-wide statement is Not disclosed by brand.
Conclusion
Medterra demonstrates disciplined manufacturing and testing practices typical of mature U.S. CBD brands. Its U.S. Hemp Authority certification and ISO 17025 lab testing indicate consistent quality oversight. Each product line offers transparent COAs and clear labelling, features that remain less common among newer brands.
From an Australian standpoint, Medterra’s major limitation is its absence from the local market. The brand does not operate an Australian site, process local payments, or manage region-specific logistics. Importers may carry stock, but consumers should verify authenticity using batch COAs. Several important details, including AU presence, vegan policies, and shipping routes, remain Not disclosed by brand.
