Chronic Australia: Brand Overview
Chronic Australia operates as a locally based hemp brand catering primarily to Australian customers who prefer domestic fulfilment and straightforward product categories. The store, accessible through shopchronic.com.au, offers a concise lineup centred on hemp topicals and a full-spectrum hemp oil. Each product sits within the broader Australian wellness market but avoids medical positioning or treatment claims.
The company’s precise founding year and ownership details remain Not disclosed by brand, though dispatch and fulfilment information clearly show Australian operations. Order processing and customer service language reference New South Wales, supported by Australia Post delivery. Pricing appears exclusively in Australian dollars, confirming its local market orientation. Chronic Australia emphasises Australian-made content and regional sourcing, tying the brand to domestic hemp cultivation.
Spectrum classification plays a consistent role in its branding. “Full-spectrum hemp extract” appears across topical and oil product descriptions, signalling inclusion of multiple cannabinoids and natural plant compounds. The brand stops short of listing THC concentration or compliance certificates, leaving its exact THC stance as Not disclosed by brand. Customers concerned about trace THC content would need formal lab documentation to assess suitability.
Transparency forms a mixed picture. While product pages disclose ingredients, strength, and origin region, public COA access is absent. Statements about “third-party lab testing” appear, yet no downloadable COAs accompany them. Consequently, buyers cannot cross-verify potency, cannabinoid profile, or contaminant screening. Transparency of testing, batch identification, and lab credentials remain Not disclosed by brand.
Company background
Corporate information—such as founding date, ABN registration, or team introductions—is Not disclosed by brand. The website narrative centres on its product stories and regional hemp source rather than corporate heritage. Marketing language suggests an independent Australian operation rather than a multinational or licensed pharmaceutical affiliate. That simplicity resonates with buyers seeking local provenance but limits traceability for due-diligence-minded consumers.
Positioning & Transparency
The brand’s market positioning leans on accessibility and Australian identity. It highlights domestic cultivation near the Northern Rivers and locally handled manufacturing, implying short supply chains and lower import dependencies. Transparency strengths lie in published ingredient details and usage descriptions. The weaknesses stem from absent laboratory certificates and minimal technical documentation. Consumers who prioritise farm-to-bottle traceability may find these omissions relevant when comparing to brands that publish lab results per batch.

Chronic Australia: Key Facts
- Founding year: Not disclosed by brand
- HQ country: Australia
- AU presence: Active local website with AU pricing and fulfilment
- Positioning: Australian-made hemp topicals and full-spectrum hemp oil
- THC stance: Full-spectrum extract used; percentage Not disclosed by brand
- CBD Oils: Available — 2000 mg / 50 mL full-spectrum hemp extract
- CBD Gummies: Not disclosed by brand
- CBD Capsules: Not disclosed by brand
- CBD Topicals: Available — Hemp & Magnesium Cream; Hemp Infused Ointment and Roller
- CBD Vapes: Not disclosed by brand
- CBD Pet products: Not disclosed by brand
- Full-spectrum CBD: Available across current items
- Broad-spectrum CBD: Not disclosed by brand
- Isolate CBD: Not disclosed by brand
- Extraction: CO₂ extraction method indicated
- Hemp origin: Northern Rivers / Kyogle region, NSW
- Carrier/base: C8 MCT oil in tinctures; plant butters and oils in topicals
- Vegan/allergen notes: Ointment vegan friendly; cream not vegan (contains beeswax)
- COA access: Not disclosed by brand
- Testing scope: Not disclosed by brand
- ISO 17025 lab: Not disclosed by brand
- Pricing range (A$): 39.95 – 149.00 across singles; bundles discounted
- Shipping: From NSW via Australia Post; free express for qualifying orders
- Returns: 60-day money-back guarantee
Chronic Australia: Product Range & Who It Suits
Chronic Australia keeps its product range concise and approachable, focusing on topical creams, ointments, and one full-spectrum oil. Each item sits within a clear use scenario—topicals for surface application, oil for a flexible drop format. This simplicity can appeal to consumers seeking uncomplicated product selection without navigating large catalogues.
The Hemp & Magnesium Cream combines plant butters, beeswax, magnesium chloride, and aromatic components such as menthol and manuka oil. It appears designed for users who enjoy a refreshing, cooling sensory profile alongside moisturising feel. Packaging and size are Not disclosed by brand, but the single-item price indicates a mid-range cosmetic category.
The Hemp Infused Ointment comes in a standard jar and a roller option. Both list 100 mg of full-spectrum hemp extract within an essential-oil base including wintergreen, camphor, and clove. These ingredients contribute distinctive scent and texture profiles typical of massage balms. Shoppers preferring less menthol intensity might favour the cream, while those wanting on-the-go application may choose the roller.
The Full-Spectrum Hemp Oil (2000 mg in 50 mL) serves those who prefer liquid administration with a neutral carrier. C8 MCT oil gives a light texture and minimal flavour, reducing heaviness. The oil format suits customers who want measured usage and discreet storage, though it requires personal awareness of THC tolerance since precise levels remain Not disclosed by brand.
Forms & Types audit
- CBD Oils — Available: 2000 mg / 50 mL full-spectrum hemp extract; C8 MCT base
- CBD Gummies — Not disclosed by brand
- CBD Capsules — Not disclosed by brand
- CBD Topicals — Available: Hemp & Magnesium Cream; Hemp Infused Ointment (standard and roller)
- CBD Vapes — Not disclosed by brand
- CBD Pet products — Not disclosed by brand
- Full-spectrum CBD — Available
- Broad-spectrum CBD — Not disclosed by brand
- Isolate CBD — Not disclosed by brand
Chronic Australia: Quality, Sourcing & Extraction
Chronic Australia highlights its hemp origin from Northern Rivers near Kyogle in New South Wales. Statements reference organically grown hemp, though independent certifications are Not disclosed by brand. CO₂ extraction is listed as the primary method, typically recognised for solvent-free purity. Further refinement details remain undisclosed.
The oil employs C8 MCT carrier oil, while creams and ointments feature plant-derived butters, menthol, and botanical oils. These selections focus on texture and aroma rather than pharmacological attributes. The ointment is vegan friendly, whereas the cream’s beeswax content prevents vegan classification. Broader allergen policies are Not disclosed by brand.
Chronic Australia: Lab Testing, COAs & Safety
Public COAs are not available for any products. The site states third-party testing but omits certificates, lab identities, and ISO accreditation details. Buyers cannot verify cannabinoid composition or contaminant absence. Testing frequency, scope, and methodology are all Not disclosed by brand.
- Cannabinoid profile — Not disclosed by brand
- Metals and pesticides — Not disclosed by brand
- Residual solvents — Not disclosed by brand
- Microbials/mycotoxins — Not disclosed by brand
Chronic Australia: Pricing & Value
Chronic Australia’s pricing places it mid-market for Australian hemp products. Individual items range from A$39.95 to A$149. Multipacks and bundles lower per-unit costs. The 2000 mg oil, at 50 mL, presents competitive potency-to-price value. Absent COAs make comparative evaluation harder for those tracking per-mg verified CBD.
Product | Size | Strength | Price (A$) | Approx. Price (US$) |
---|---|---|---|---|
Hemp & Magnesium Cream | Not disclosed by brand | Not disclosed by brand | 54.95 | ~US$36 |
Hemp Infused Ointment | Not disclosed by brand | 100 mg | 39.95 | ~US$26 |
Hemp Infused Ointment Roller | Not disclosed by brand | 100 mg | 39.95 | ~US$26 |
Full-Spectrum Hemp Oil | 50 mL | 2000 mg | 149.00 | ~US$97 |
Cream 3-Pack | Not disclosed by brand | Not disclosed by brand | 139.90 | ~US$91 |
Cream 6-Pack | Not disclosed by brand | Not disclosed by brand | 247.00 | ~US$160 |
Ointment 3-Pack | Not disclosed by brand | 100 mg each | 99.00 | ~US$64 |
Topical Bundle | Not disclosed by brand | Not disclosed by brand | 150.00 | ~US$98 |
Prices in AUD; USD approximations based on exchange rates as of October 2025.
Subscriptions & Bundles
Subscribe & Save functions appear on several product pages, offering an estimated 10% discount though exact cadence details are Not disclosed by brand. Bundles deliver instant savings without commitment, notably the Topical Bundle and multi-pack options. This approach supports customers planning repeat use without strict renewal schedules.
Payments & Checkout in Australia
Chronic Australia accepts Visa, Mastercard, and Amex via local processor, Zip Pay for instalments, and direct Bank Deposit. PayPal and Afterpay are not listed. Crypto payments and digital wallets are Not disclosed by brand. All transactions are processed in AUD.
Shipping, Delivery & Returns in Australia
Orders ship from NSW through Australia Post. Processing time averages one to two business days, with express delivery taking one to four business days to metro regions. Messaging differs between policy areas: some pages offer free express for all orders, others above A$79. Returns are allowed within 60 days under a money-back guarantee, excluding gifts and repeat subscription orders.
Chronic Australia: Reputation & Customer Feedback
Customer sentiment leans positive across site testimonials and social content. Reviews praise local manufacturing, quick delivery, and product texture. Neutral opinions mention pricing and limited COA visibility. Critical feedback focuses on missing laboratory documents and variable fragrance preference. Independent third-party review sources are limited, so most reputation data come from brand-controlled channels.
Pros & Cons
Pros
- Australian-made hemp products with domestic fulfilment
- Free express shipping within Australia on qualifying orders
- 60-day money-back guarantee
- Clear ingredient disclosure and vegan option (ointment)
- Bundle and subscription savings
Cons
- No public COAs or ISO lab references
- Exact THC and product sizes Not disclosed by brand
- PayPal and Afterpay not accepted
- Minor inconsistency in shipping threshold messaging
- Limited independent customer reviews
FAQ
Is Chronic Australia locally operated?
Yes. The website, shipping operations, and pricing confirm Australian fulfilment from NSW.
Are COAs available for viewing?
No public COAs are visible; lab details are Not disclosed by brand.
What types of products are sold in Australia?
Hemp & Magnesium Cream, Hemp Infused Ointment (with roller), and 2000 mg Full-Spectrum Hemp Oil.
Are any items vegan friendly?
The ointment and roller are vegan friendly; the cream contains beeswax and is not vegan.
What extraction method is used?
The brand lists CO₂ extraction; further details are Not disclosed by brand.
What payments are accepted?
Visa, Mastercard, Amex, Zip Pay, and Bank Deposit. PayPal and Afterpay are excluded.
How long does delivery take?
Processing 1–2 business days; express post typically 1–4 business days in metro areas.
Is shipping free?
Most orders qualify for free express once the basket exceeds around A$79.
What is the returns policy?
60-day money-back guarantee; excludes gifts and repeat subscription shipments.
Where is the hemp sourced?
Northern Rivers / Kyogle region, NSW; certification Not disclosed by brand.
Do they ship internationally?
International options are mentioned but details are Not disclosed by brand.
Conclusion
Chronic Australia delivers a compact, Australian-made hemp range anchored in topicals and a full-spectrum oil. Its strengths lie in domestic production, free express shipping, and extended return windows that align with Australian consumer expectations. Ingredient transparency is solid, while laboratory transparency remains the key gap.
For customers valuing local sourcing, smooth textures, and convenient bundle savings, Chronic Australia fits everyday wellness preferences. Those requiring COAs, precise THC values, or ISO-certified lab confirmation will find such information Not disclosed by brand. The brand’s positioning ultimately favours simplicity, accessible pricing, and national fulfilment over technical disclosure.